Delivery Policy

1. Shipping Coverage & Charges 

Coverage: We provide shipping services across Pakistan.

Shipping Charges: Shoqsay is pleased to offer Free Shipping Charges on all orders, regardless of size or location.

2. Order Processing/Cancellation & Shipment 

Processing Time: All orders are typically processed within 24 hours of placement. For manual online payments, processing begins only after payment confirmation 

Order Cancellation: Once an order has been successfully placed and confirmed, it cannot be cancelled by the customer.

Delivery Time: Estimated delivery time is typically 3-5 working days for major cities and 5-7 working days for remote areas. These are estimates and delays may occur due to external courier factors.

3. Cash on Delivery (COD) Protocol 

When placing a COD order, you agree to pay the full invoice amount to the courier agent upon delivery.

The courier agent is instructed to only hand over the package after receiving the payment.