Privacy Policy

This Privacy Policy explains how Shoqsay (shoqsay.store) collects, uses, and protects your personal information when you use our website or place an order.

1. Information We Collect 

We only collect the minimum amount of personal information necessary to process and deliver your orders. This information includes:

Identity Data: Your full name.

Contact Data: Your Delivery Address (for order shipment) and your Mobile or WhatsApp Number (for delivery confirmation and updates).

Transaction Data: Details about the products you purchased (e.g., wallet variants) and the payment method used (COD or manual online payment).

2. How We Use Your Information 

We use the collected information strictly for the following purposes:

Order Fulfillment: To accurately process, pack, and ship your wallet orders to the correct address.

Communication: To contact you via your provided mobile or WhatsApp number regarding your order status, delivery time, or any payment verification (especially for manual online payments).

Customer Support: To respond to your inquiries, returns, or exchange requests.

Legal Compliance: To comply with legal obligations in Pakistan, such as tax and record-keeping requirements.

3. Data Sharing & Disclosure 

We respect your privacy and do not sell or rent your personal data to third parties. We only share your information with:

Shipping/Courier Partners: We must share your Name, Delivery Address, and Contact Number with our trusted courier services to complete the delivery of your order.

Legal Authorities: If required by law, court order, or government regulation in Pakistan.

4. Data Security 

We employ reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Changes to This Policy

We may update this policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the Service constitutes your acceptance of the updated policy.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@shoqsay.store